Terms and Conditions of RAVSOPIC

Effective Date: March 20, 2025

Welcome to RAVSOPIC! By accessing our website, making a purchase, or using our services, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully.

1. Use of Our Website

  • Eligibility: You must be at least 18 years old to use our website and make purchases. By using our website, you confirm that you meet these eligibility requirements.
  • Account Responsibility: You are responsible for maintaining the confidentiality of your account information, including your username and password. Any activities conducted under your account are your responsibility.
  • Access: We reserve the right to suspend or terminate your access to the website at any time for violations of these Terms and Conditions.

2. Product Information and Availability

  • Product Descriptions: We strive to provide accurate product descriptions. However, we do not guarantee that descriptions, images, or other content on the website are error-free. We reserve the right to correct any errors and update product information as needed.
  • Product Availability: All products on our website are subject to availability. In the event that a product is out of stock after an order is placed, we will notify you immediately.

3. Orders and Payment

  • Order Acceptance: By placing an order, you are making an offer to purchase products from RAVSOPIC. We reserve the right to accept or reject any order for reasons including product availability, payment issues, or suspected fraud.
  • Pricing: All prices are listed in U.S. dollars. Prices may change at any time. The price shown during checkout is the final price for the order. We reserve the right to correct any errors in pricing and will notify you if such an error occurs.
  • Payment Methods: We accept major credit cards, PayPal, and other secure payment methods. Payment will be processed when your order is placed, and you will receive an order confirmation once your payment is successful.

4. Shipping and Delivery

  • Order Processing: Orders are processed within 1-2 business days. Delivery times will depend on the shipping method selected and the shipping address.
  • Shipping Costs: Shipping costs are calculated at checkout based on your location and the shipping method selected. We offer various shipping options, including standard and expedited shipping.
  • International Shipping: We offer international shipping to select countries. Additional customs duties, taxes, and fees may apply, which are the responsibility of the customer.

5. Returns and Exchanges

  • Return Policy: We accept returns within 30 days of purchase, provided that the items are unused, unopened, and in their original packaging. Please refer to our Refund and Returns Policy for more information on how to return items.
  • Exchanges: If you would like to exchange an item for a different size, flavor, or product, please initiate a return and place a new order for the desired product.

6. Customer Responsibilities

  • Accurate Information: You are responsible for providing accurate billing and shipping information at the time of order placement. Any issues with incorrect information may result in delays or cancellations of your order.
  • Fraud Prevention: We reserve the right to cancel or reject any order that we suspect may be fraudulent or associated with suspicious activity. Additional verification may be required.

7. Limitation of Liability

  • Product Use: RAVSOPIC is not responsible for any damages or injuries caused by the misuse or improper use of products purchased from our website. Please follow all care instructions for proper use.
  • Force Majeure: We are not liable for any delays or failure to perform due to unforeseen circumstances such as natural disasters, shipping delays, or government actions.

8. Modifications to Terms and Conditions

  • Changes: RAVSOPIC reserves the right to update or modify these Terms and Conditions at any time. Any changes will be posted on this page, and the updated effective date will be reflected. We encourage you to review these Terms periodically for any updates.

9. Governing Law

  • Jurisdiction: These Terms and Conditions are governed by the laws of the state of California. Any legal action or proceeding relating to these Terms shall be brought in the courts located in La Crescenta, California.

10. Contact Information

For any questions or concerns regarding these Terms and Conditions, please contact us:

  • Email: info@rovasopic.com
  • Phone: (818) 541-1991
  • Address: 2512 Rockdell St, La Crescenta, California, United States

By using our services or purchasing products, you agree to these Terms and Conditions. Thank you for choosing RAVSOPIC!