Sales Policy – Effective as of January 6, 2025

At RAVSOPIC, we are committed to providing our customers with exceptional products and a seamless purchasing experience. This Sales Policy outlines the terms and conditions that govern the sale of our products. By purchasing from RAVSOPIC, you agree to comply with and be bound by the following terms.

1. Product Availability

  • All products listed on our website are subject to availability. While we make every effort to ensure accurate stock levels, there may be times when a product is out of stock or unavailable. If this occurs, we will notify you promptly and offer alternative options, including backordering or refunding your purchase.

2. Pricing

  • Price Accuracy: We strive to ensure that all pricing on our website is accurate. However, if there is an error in the price of a product, we reserve the right to correct the price or cancel the order if it has been placed at the incorrect price. In such cases, we will contact you to confirm your order or issue a refund.

  • Sales Taxes: Sales tax will be applied to your order where applicable, based on the shipping address provided at checkout.

3. Order Process

  • Order Confirmation: Once your order is placed, you will receive an email confirmation with the details of your order. This confirmation does not constitute an acceptance of your order, and we reserve the right to cancel or modify any order prior to shipment.

  • Payment Methods: We accept a variety of payment methods, including credit/debit cards, and other forms of payment as specified on our website. Payment is processed at the time of checkout.

4. Shipping and Delivery

  • Shipping Times: Shipping times vary depending on the product, location, and shipping method selected. Estimated delivery times are provided at checkout. We make every effort to ship orders promptly, but delivery delays may occur due to factors outside of our control.

  • Shipping Charges: Shipping costs will be calculated at checkout based on your shipping address and the items in your order.

  • Delivery Issues: If your order is lost, delayed, or damaged during shipment, please contact us immediately. We will work with the carrier to resolve the issue and ensure your satisfaction.

5. Returns and Refunds

  • Returns: Please refer to our Refund and Returns Policy for detailed information on how to return items, including eligibility criteria, timeframes, and return procedures.

  • Refunds: Refunds are processed in accordance with our Refund and Returns Policy and will be issued to the original payment method used at the time of purchase, provided the return is approved.

6. Order Cancellations

  • Cancellation Requests: If you wish to cancel an order, please contact us as soon as possible. We will make every effort to cancel your order before it is processed or shipped. However, once an order has been shipped, it cannot be canceled, but you may initiate a return following our Refund and Returns Policy.

7. Customer Responsibility

  • Accurate Information: You are responsible for providing accurate information when placing your order, including shipping address and payment details. Any errors in your order may delay processing or result in delivery issues.

  • Reviewing Order Details: Before confirming your order, please carefully review your items, quantities, and shipping information to ensure all details are correct.

8. Changes to This Sales Policy

  • RAVSOPIC reserves the right to modify or update this Sales Policy at any time. Any changes will take effect immediately upon posting the updated policy on our website. Please review this page periodically for updates.

9. Contact Us

If you have any questions or concerns about our Sales Policy or your order, please don’t hesitate to contact us:

  • Email: info@rovasopic.com
  • Phone: (818) 541-1991
  • Address: 2512 Rockdell St, La Crescenta, California, 91011

By purchasing from RAVSOPIC, you agree to the terms and conditions of this Sales Policy.

Effective Date: January 6, 2025