Sales Policy of RAVSOPIC

Effective Date: June 27, 2025

At RAVSOPIC, we are committed to offering premium gourmet food products and ensuring an exceptional shopping experience. This Sales Policy outlines the terms and conditions applicable to purchases made through our website or retail location.

1. Product Availability

  • Stock Levels: All products are subject to availability. While we strive for inventory accuracy, some items may become unavailable due to high demand or supplier issues.

  • Product Descriptions: We aim to provide accurate product descriptions, pricing, and availability. However, we do not guarantee that all content is free from errors. In the event of an error, we will notify you promptly and offer a suitable resolution.

2. Pricing

  • Price Accuracy: All prices are listed in U.S. Dollars (USD) and may change without prior notice. The price at checkout is considered final.

  • Promotions & Discounts: We may offer time-limited promotions. Unless otherwise stated, only one discount or promotion may be applied per order.

3. Payment Methods

  • Accepted Payments: We accept major credit/debit cards, PayPal, and other secure online payment methods.

  • Payment Security: All transactions are processed via secure payment gateways.

  • Confirmation: Upon successful payment, you’ll receive a confirmation email detailing your purchase.

4. Order Processing and Acceptance

  • Confirmation: A confirmation email will be sent upon order placement. This does not indicate order acceptance.

  • Acceptance: Orders are considered accepted when they are shipped.

  • Cancellations: We reserve the right to cancel orders due to issues like payment errors, inaccurate listings, or suspected fraud. If canceled, we will notify you and issue a refund if applicable.

5. Shipping and Delivery

  • Shipping Fees: Calculated at checkout based on location and delivery method.

  • Processing Time: Most orders ship within 1–2 business days.

  • Delivery: Timeframes vary depending on destination and chosen shipping option.

  • International Shipping: Available to select countries. Customs duties and local taxes (if applicable) are the customer’s responsibility.

6. Returns and Exchanges

  • Return Window: We accept returns within 30 days of delivery for unused, unopened products in original packaging.

  • Exchanges: For a different size or flavor, initiate a return and place a new order.

  • Details: Please see our Refund and Returns Policy for complete terms.

7. Customer Responsibilities

  • Accurate Information: Customers must provide correct billing and shipping details. Incorrect information may delay processing or delivery.

  • Fraud Prevention: We may cancel any order flagged as suspicious. Additional verification may be required.

8. Limitation of Liability

  • Product Usage: RAVSOPIC is not liable for misuse or improper handling of products. Please follow all usage and care instructions.

  • Force Majeure: We are not responsible for delays or failures due to causes beyond our control (e.g., natural disasters, government actions, shipping disruptions).

9. Modifications to Sales Policy

  • We reserve the right to update this Sales Policy at any time. Updates will be posted on this page with a revised effective date. We recommend reviewing the policy periodically.

10. Governing Law

  • This Sales Policy is governed by the laws of the State of California. All legal proceedings related to this policy shall be brought in courts located in La Crescenta, California.

11. Contact Information

For questions or concerns about this policy, please contact us:

  • Email: info@rovasopic.com

  • Phone: (818) 541-1991

  • Address: 2512 Rockdell St, La Crescenta, California, United States