Sales Policy of RAVSOPIC

Effective Date: March 20, 2025

At RAVSOPIC, we are committed to providing our customers with the highest quality gourmet food products and an exceptional shopping experience. Our Sales Policy outlines the terms and conditions that apply to purchases made through our website or in-store.

1. Product Availability

  • Stock Levels: Products are subject to availability. We strive to keep our inventory accurate, but in some cases, products may become unavailable due to high demand or unforeseen issues with supply.
  • Product Descriptions: We make every effort to provide accurate product descriptions, including pricing, size, and availability. However, we do not guarantee that the product descriptions or other content on the website are free from errors. If an error is discovered, we will notify you as soon as possible and offer a resolution.

2. Pricing

  • Price Accuracy: All prices listed are in U.S. dollars. Prices are subject to change without notice. The price at the time of checkout is the final price. We reserve the right to correct any errors in pricing or product details.
  • Promotions and Discounts: Periodic sales and promotions may be offered. These offers are subject to specific terms and conditions and may be time-limited. Only one discount or promotion can be applied per order unless otherwise specified.

3. Payment Methods

  • Accepted Payments: We accept major credit cards, PayPal, and other secure payment methods. All payments are processed through secure payment gateways.
  • Payment Confirmation: Once your payment is successfully processed, you will receive an order confirmation email with your purchase details.

4. Order Processing and Acceptance

  • Order Confirmation: When you place an order, you will receive a confirmation email acknowledging receipt of your order. This does not signify acceptance of the order. Acceptance of the order occurs when the product is shipped.
  • Order Rejection: We reserve the right to reject or cancel any order for reasons including, but not limited to, payment issues, inaccurate product information, or fraud detection. If an order is canceled, we will notify you and issue a refund if necessary.

5. Shipping and Delivery

  • Shipping Costs: Shipping fees will be calculated at checkout based on your location and selected shipping method. We offer a variety of shipping options, including standard and expedited delivery.
  • Order Processing Time: Orders are typically processed within 1-2 business days. Delivery times will depend on your location and the shipping method selected at checkout.
  • International Shipping: We currently offer international shipping to select countries. International customers may be responsible for customs duties and taxes upon delivery.

6. Returns and Exchanges

  • Return Policy: We offer a 30-day return policy. To be eligible for a return, items must be unused, unopened, and in their original packaging. Please refer to our Refund and Returns Policy for more details.
  • Exchanges: If you need to exchange an item for a different size or flavor, please follow the return process and place a new order for the item you wish to exchange for.

7. Customer Responsibilities

  • Accurate Information: You are responsible for providing accurate and complete billing and shipping information when placing an order. If incorrect information is provided, it may delay the processing or delivery of your order.
  • Fraud Prevention: We reserve the right to cancel any order if we suspect fraudulent activity or if the payment is flagged as suspicious. We may request additional verification if needed.

8. Limitation of Liability

  • Product Use: RAVSOPIC is not liable for any damages or injuries caused by the misuse of products purchased from our website. Please follow all care instructions and product guidelines.
  • Force Majeure: We are not responsible for any delays or failure to perform due to circumstances beyond our control, including but not limited to natural disasters, shipping delays, or acts of government.

9. Modifications to Sales Policy

  • Policy Changes: RAVSOPIC reserves the right to update or modify this Sales Policy at any time. Any changes will be posted on this page with the updated effective date. We encourage you to review this policy periodically for any updates.

10. Governing Law

  • Jurisdiction: These Terms and Conditions are governed by the laws of the state of California. Any legal action or proceeding related to these Terms shall be brought in the courts located in La Crescenta, California.

11. Contact Information

For any questions or concerns regarding our Sales Policy, please contact us:

  • Email: info@rovasopic.com
  • Phone: (818) 541-1991
  • Address: 2512 Rockdell St, La Crescenta, California, United States

Thank you for choosing RAVSOPIC! We are dedicated to providing you with the finest gourmet food products and a superior shopping experience.