Payment Policy – Effective as of January 6, 2025
At RAVSOPIC, we offer a secure and seamless payment experience to ensure your orders are processed efficiently. This Payment Policy outlines the terms and conditions related to payments for products purchased through our website.
1. Accepted Payment Methods
We accept the following forms of payment for orders placed on our website:
- Credit Cards: Visa, MasterCard, American Express, Discover
- Debit Cards
- PayPal
- Other Payment Methods: Additional payment methods may be available and will be indicated at checkout (e.g., Apple Pay, Google Pay).
All payment methods must be valid and accepted by our payment processor. The payment details provided during checkout must match the billing information on your payment method.
2. Payment Processing
Order Confirmation: After completing your order, you will receive an order confirmation email. This confirmation does not constitute an acceptance of your order. We reserve the right to cancel or modify any order prior to shipping for reasons such as payment issues or product availability.
Payment Authorization: By submitting your order, you authorize RAVSOPIC to charge the full amount of the order, including any applicable taxes and shipping fees, to the payment method provided. Payment is processed at the time of checkout, and your account will be charged once your payment is authorized.
3. Billing Information
Accuracy of Information: It is your responsibility to ensure that all billing and payment information is accurate and up to date. This includes providing valid credit card or PayPal account details, shipping address, and any other relevant payment information.
Payment Discrepancies: If there are any issues with processing your payment, we may contact you to resolve the issue. In cases where payment cannot be processed, we reserve the right to cancel or suspend your order until the issue is resolved.
4. Payment Errors or Declines
If your payment is declined for any reason (e.g., insufficient funds, expired credit card, incorrect payment details), you will be notified, and your order will not be processed until the issue is resolved. You may update your payment details and re-submit your order.
5. Taxes and Additional Charges
Sales Tax: Sales tax will be applied to your order as required by law, based on your shipping address. The applicable tax amount will be displayed at checkout.
Additional Charges: You may incur additional charges for shipping, depending on the shipping method you choose. These charges will also be displayed during checkout before you complete your order.
6. Refunds and Cancellations
Refunds: In the event of a return or cancellation, refunds will be processed according to our Refund and Returns Policy. Refunds will be issued to the original payment method used for the purchase. Please note that it may take a few business days for the refund to reflect in your account, depending on your bank or payment provider.
Cancellations: If you wish to cancel an order, please contact us as soon as possible. We will do our best to accommodate cancellation requests, but once the order has been processed or shipped, it may not be possible to cancel it.
7. Security of Payment Information
We prioritize your security and use encryption to protect your payment information. Our website employs SSL (Secure Socket Layer) technology to ensure that all transactions are encrypted and secure. We do not store your credit card information on our servers.
8. Changes to the Payment Policy
RAVSOPIC reserves the right to modify or update this Payment Policy at any time. Any changes will take effect immediately upon posting the updated policy on our website. Please review this page regularly for any updates.
9. Contact Us
If you have any questions or concerns regarding payments, please feel free to contact us:
- Email: info@rovasopic.com
- Phone: (818) 541-1991
- Address: 2512 Rockdell St, La Crescenta, California, 91011
Effective Date: January 6, 2025
Thank you for shopping with RAVSOPIC! We are committed to providing a smooth and secure payment experience for all our customers.