Shipping Policy of RAVSOPIC

Effective Date: June 27, 2025

At RAVSOPIC, we are committed to providing timely, secure, and efficient shipping for all orders. This Shipping Policy outlines the terms, methods, and responsibilities associated with the delivery of products purchased through our website.

1. Shipping Methods and Rates

We offer multiple shipping options to suit your needs. Shipping costs are automatically calculated at checkout based on your delivery address and selected shipping method.

  • Standard Shipping: Delivered within 5–7 business days (U.S. domestic orders).

  • Expedited Shipping: Delivered within 2–3 business days (U.S. domestic orders).

  • International Shipping: Available to select countries. Delivery times vary by destination.

2. Order Processing Time

  • Orders are typically processed within 1–2 business days following payment confirmation.

  • Orders placed on weekends or holidays will be processed on the next business day.

3. Shipping to Domestic Addresses

  • Service Area: We currently ship within the United States.

  • Packaging: All orders are carefully packed to ensure product safety. Whenever possible, we use eco-friendly materials to minimize our environmental impact.

4. International Shipping

  • Eligible Countries: We ship internationally to select locations. If your country is not listed at checkout, please contact us at info@rovasopic.com for further assistance.

  • Customs Duties and Taxes: International customers are responsible for any customs fees, import taxes, or duties charged by their country. These charges are not included in the product or shipping price.

  • Estimated Delivery Time: International orders generally arrive within 7–15 business days, but delays may occur due to customs processing or regional delivery conditions.

5. Shipping Confirmation and Tracking

  • Once your order has shipped, you will receive a shipping confirmation email that includes a tracking number.

  • Use the tracking number to monitor your shipment via the respective shipping carrier’s website.

6. Lost or Damaged Items

  • Lost Packages: If your order has not arrived and appears lost, please contact us within 7 days of the expected delivery date. We will work with the carrier to resolve the issue.

  • Damaged Items: If items arrive damaged, please take photos of the packaging and the damaged product, and contact us immediately. We will assess the issue and may provide a replacement or refund depending on the circumstances.

7. Shipping Restrictions

  • PO Boxes: We do not ship to P.O. Boxes. A valid physical address is required at checkout.

  • Restricted Areas: Some areas may be excluded from shipping due to carrier or regulatory limitations. If your address is affected, we will contact you to discuss alternative arrangements.

8. Customer Responsibilities

  • Accurate Information: It is the customer’s responsibility to enter accurate shipping details at checkout. Incomplete or incorrect addresses may result in delays or non-delivery.

  • Unclaimed Packages: If an order is returned to us due to being unclaimed or undeliverable, the customer will be responsible for additional reshipping costs.

9. Contact Us

If you have any questions or concerns regarding shipping, please contact us:

  • Email: info@rovasopic.com

  • Phone: (818) 541-1991

  • Address: 2512 Rockdell St, La Crescenta, California, United States